figbell

Support

Questions, limitations and system requirements for each product are on that product's own Support page. General questions that apply to all products are listed below.

Products

General

Why does Save download the file?

Safari and Firefox do not permit a web page to overwrite a file on the computer. In these browsers, Save provides the file as a download. In Chrome, Edge and Opera, or in the desktop application, it writes to the original file.

How is an application installed?

In Chrome or Edge, via the "Install" icon in the address bar. In Safari 17 or later, via File › Add to Dock. Firefox on the desktop cannot install applications; the application is used in a browser tab instead.

Can the applications be used offline?

Yes. After an application has been opened once, its files are retained in the browser cache and it opens without a connection.

How are the language and theme changed?

The menu of each application contains a language setting and a theme setting (System / Dark / Light). The language choice is shared by all FigBell applications and this website; by default, the theme follows the operating system.

Where are errors reported?

Error reports may be sent to help@figbell.com, stating the application, the browser and the steps that led to the error. The file itself is not required; if necessary, a comparable sample file may be requested.

Further questions

Questions may be sent to the support address, stating the application and the browser in use.

help@figbell.comContact page