Support
Frequently asked questions, known limitations and system requirements for Pictava.
Frequently asked questions
Are images uploaded to a server?
No. Opening, editing and saving take place within the browser. The only outgoing requests concern Google Fonts typefaces selected by the user; the image is never included in them, and the connection can be turned off in the settings.
Can PSD files be opened?
Yes. Groups, masks, clipping masks and common adjustment layers are preserved. Layer effects and smart objects are not supported, and text layers are imported as pixels.
Can RAW photographs be opened?
Yes, many RAW types, including Canon, Nikon, Sony, Fujifilm, Olympus, Panasonic and DNG, via LibRaw. The image is imported at 8 bits.
Is pen pressure supported?
Yes, when drawing with a pen and with the pressure option of the brush enabled.
For further questions: Contact →
Known limitations
Functions not supported in the current version.
- Flat files such as JPEG and PNG are not updated in place; they must be exported or saved in a layered format.
- PSD layer effects and smart objects are not supported; text layers are converted to pixels.
- RAW files open at 8 bits; RAW development controls are not provided.
- HEIC, SVG, BMP and RAW cannot be exported.
System requirements
Supported platforms and system requirements are listed in the app information. Compatibility →
Get Pictava
Try it in the browser without installation; for continued use, purchase the version for macOS, Windows or Linux.