Support
Frequently asked questions, known limitations and system requirements for Filmeva.
Frequently asked questions
Are my videos uploaded to a server?
No. Videos are played inside the browser, directly from the file.
Why won't a file play?
The browser may not be able to decode the file's video or audio codec. Wider format support is in preparation; for now the file can be tried in Chrome or Edge.
How do I add subtitles?
Open the .srt or .vtt file with the same name together with the video, or choose "Load subtitles…" from the File or Subtitles menu.
For further questions: Contact →
Known limitations
Functions not supported in the current version.
- Older formats such as AVI, WMV and MPEG-2, and AC-3 and DTS audio, cannot be played yet.
- DRM-protected videos cannot be played.
- Network streams (videos by URL) are not opened; only files on the device are played.
System requirements
Supported platforms and system requirements are listed in the app information. Compatibility →
Get Filmeva
Try it in the browser without installation; for continued use, purchase the version for macOS, Windows or Linux.