Support
Frequently asked questions, known limitations and system requirements for Cafelo.
Frequently asked questions
What does the scale target mean?
The total water the scale should show at the end of the step. During the pour time the expected value rises towards the target; when the amounts change, the targets scale with them.
The coffee came out sour or bitter; what should be changed?
After the brew, taste and strength are marked and Cafelo suggests what to try next time: for sour, a finer grind or hotter water; for bitter, a coarser grind or cooler water; and a ratio based on strength.
Does the timer stop when the screen locks?
Time is measured from the moment brewing started, so it stays accurate while the tab is in the background. The setting that keeps the screen on while brewing is on by default.
How are recipes moved to another device?
Save one recipe or the whole library as a .cafelo file and open it on the other device. "Back up…" carries all data and settings in a single file.
For further questions: Contact →
Known limitations
Functions not supported in the current version.
- Cafelo does not connect to a scale; the scale target shows the weight the scale should read.
- Suggestions follow general rules (sourness points to under-extraction, bitterness to over-extraction); every bean and grinder is different.
- Coffee in the cup is an estimate: the water held by the grounds is subtracted with a general factor per method.
- Days since roast and freshness are a general guide.
System requirements
Supported platforms and system requirements are listed in the app information. Compatibility →
Get Cafelo
Try it in the browser without installation; for continued use, purchase the version for macOS, Windows or Linux.